Returns & Exchanges
Due to the perishable nature of our cold-pressed juices and fresh food products, we are unable to accept physical returns once an order has been delivered. If you are unsatisfied with your purchase or received a damaged item, please contact our support team within 24 hours for a resolution.
Check Your Order
Inspect your delivery immediately upon arrival to ensure all items are present and meet our quality standards.
Document Issues
If any products are damaged or incorrect, take a clear photo of the items and the packaging for our quality control team.
Contact Support
Email our customer service team at support@juicepress.com within 24 hours of delivery with your order number and photos.
Receive Resolution
Our team will review your request and issue a replacement, store credit, or refund to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing